IT Support Specialist

7 days ago


Perth, Western Australia Verse Full time

About Verse

Overview

Verse is a global Tier 1 Mining & Energy organisation, with a focus on innovation and technology. Our Technology & Autonomy Division is responsible for developing and maintaining our bespoke Autonomous Mining Systems technology.

We are currently seeking an IT Support Specialist to join our team, to support the uptime, reliability, and performance of our applications in the field.

Job Description

The successful candidate will be working alongside the Products team in Perth and Operations teams on site, acting as the first point of contact for application support - roll outs, updates, and maintenance.

Responsibilities include:

  1. Ensuring system uptime and stability on-site, restoring services, managing incident communications with affected users, and coordinating service restoration efforts where additional support is required.
  2. Acting as the primary on-site contact for software users, on-site technicians, and the product development team.
  3. Deploying, configuring, and maintaining the FMS application and services.
  4. Configuring alerts, monitoring, and logging to ensure that the system runs smoothly.
  5. Proactively monitoring and responding to system alerts, troubleshooting and escalating alerts.

This is an exciting opportunity to work with cutting-edge technology and make a real impact on the mining industry.



  • Perth, Western Australia Epiroc Group Full time

    Maintenance and Support SpecialistIn this key role, you will provide specialist support and training across the Epiroc product range, from surface and underground equipment to advanced technology and automation solutions.The Maintenance and Support Specialist will be responsible for providing input on the Technical Services aspects of sales proposals and...


  • Perth, Western Australia Colliers International Full time

    This Administrative Support Specialist position is an exciting opportunity for a motivated and organized individual to join our team. The successful candidate will provide administrative support to our Corporate Services team, ensuring that day-to-day operations run smoothly and efficiently.About the TeamWe are a dynamic and collaborative team that values...


  • Perth, Western Australia Curtin University of Technology Full time

    About the Position:Curtin University of Technology invites applications from suitably qualified candidates for a research support specialist position. This role offers the opportunity to work on a cutting-edge project aimed at improving the lives and wellbeing of culturally and linguistically diverse clients in the aged care sector.The research support...


  • Perth, Western Australia Justice Full time

    We are seeking a Frontline Support Specialist to join our team. As a Frontline Support Specialist, you will be responsible for providing frontline support to all internal and external customers.Key responsibilities include attending to enquiries, handling difficult customer interactions, and providing an advisory service in relation to practices and...


  • Perth, Western Australia NES Fircroft Full time

    NES Fircroft is seeking an experienced Electrical Support Specialist to join our team on a 6-month contract.In this role, you will work closely with the electrical project team, supporting the HME electrical specialist with various tasks, including:Developing electrical projects plansManaging site and OEM relationshipsTracking and reporting project...


  • Perth, Western Australia Digital Resources Full time

    About Our TeamWe're a dynamic organization that values innovation and collaboration. Our team is passionate about delivering exceptional service and exceeding client expectations. As an IT Specialist, you'll have the opportunity to work with a talented group of professionals who share your passion for technology and customer satisfaction.Your Key...


  • Perth, Western Australia Truck Centre WA Full time

    Transportation Support SpecialistTruck Centre WA is a trusted partner for transportation solutions in Western Australia.We require a Transportation Support Specialist to provide critical administrative support to our service and costing teams. In this role, you will contribute to the success of our operations by ensuring efficient service delivery, accurate...


  • Perth, Western Australia Brunel International Full time

    About the RoleWe are seeking a skilled Desktop Support Specialist to join our IT team on a temporary basis.The successful candidate will be based in East Perth and will be working within our client's CBD office.


  • Perth, Western Australia NEC Australia Full time

    About the JobTalent Acquisition Business Partner at NEC AustraliaNEC is a world-leading technology company, delivering a comprehensive portfolio of ICT solutions and services to large enterprises, small businesses, and government customers. We combine innovative technology with expert talent to help our customers maximize the value of their technology...


  • Perth, Western Australia Norton Rose Fulbright Full time

    About the RoleAs a Legal Support Specialist, you will play a vital role in maintaining the smooth operation of our litigation and restructuring teams. Your primary responsibilities will include coordinating monthly billing, processing expenses, supporting other financial activities, and performing various administrative tasks. Additionally, you will be...


  • Perth, Western Australia Peoplebank Australia Ltd Full time

    We are seeking a skilled IT Infrastructure Support Specialist to join our team in Boddington. The ideal candidate will have strong experience in Cisco device management and support.Key Responsibilities:Support and maintain IT infrastructure to ensure maximum availability.Provide real-time support and escalation for production systems.Perform network...


  • Perth, Western Australia Advanced Personnel Management Full time

    Key ResponsibilitiesWe are seeking an experienced and efficient Administration Support Specialist to join our team on a part-time basis. The successful candidate will be responsible for performing a range of administrative duties, including:Reception work, including greeting patients and processing paymentsAnswering phone and email enquiresBooking and...


  • Perth, Western Australia Kinetic IT Full time

    We are seeking an experienced Service Governance Manager to join our IT Service Management teams on a 12-month fixed term contract. In this role, you will be responsible for establishing and leading the day-to-day approach for designing, improving, and integrating specific process practices.You will work closely with customer and service provider...


  • Perth, Western Australia VenuesWest Full time

    This is an exciting opportunity to join our team as an Operations and Support Specialist. In this role, you will be responsible for managing staff leave entitlements and ensuring that accrued leave is cleared within a reasonable timeframe.You will also oversee staff performance and may undertake a teaching role if required. The ideal candidate will have...


  • Perth, Western Australia Aviva plc Full time

    We are seeking an Administrative Support Specialist to join our Home Claims Operation team. In this role, you will provide administrative support to our Claims Handling Teams, including some voice contact with customers on administrative tasks.As a key member of the team, you will be responsible for ensuring the smooth operation of our claims handling...


  • Perth, Western Australia ABN Group Full time

    OverviewAs an Executive Support Specialist at ABN Group, you will be supporting three Technology General Managers in their day-to-day operations.ResponsibilitiesManage diaries and emails to ensure timely responses to GMs.Organise meetings, prepare agendas, and take minutes.Arrange travel and accommodation for GMs and team members.Process expenses, purchase...


  • Perth, Western Australia Kinetic IT Full time

    About the CompanyWe are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations.We take pride in delivering exceptional service that exceeds our customers' expectations and positively contributing to our industry and community.We hire for the long term and have a strong focus on...


  • Perth, Western Australia Brunel GmbH Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Brunel GmbH. As a key member of our well operations group, you will be responsible for providing technical support and planning for well intervention and workover programs.Develop and review well intervention and workover programs to ensure efficient execution and...


  • Perth, Western Australia Reed Full time

    Reed Business Support is pleased to be working with one of Perth's Largest Transport Companies on a temporary basis.This 'Administrative Support Specialist' role involves providing comprehensive support to the Pensions and Tax Director and his team in carrying out their duties. Key responsibilities include diary management, personnel, travel arrangements,...


  • Perth, Western Australia Ventia Pty Limited Full time

    On-Site Support SpecialistVentia is looking for skilled Floorhands to support our team working on the Rig & Wells contract.You will work closely with the Rig Manager and the rig crew to ensure efficient operations on-site.The ideal candidate will have experience in manual labour, trade or mechanical backgrounds, and excellent communication skills.This FIFO...