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IT Infrastructure Support Specialist

1 week ago

Perth, Western Australia Peoplebank Australia Ltd Full time

We are seeking a skilled IT Infrastructure Support Specialist to join our team in Boddington. The ideal candidate will have strong experience in Cisco device management and support.

Key Responsibilities:
  • Support and maintain IT infrastructure to ensure maximum availability.
  • Provide real-time support and escalation for production systems.
  • Perform network monitoring using tools like SolarWinds, Syslog, and Remote Desktop Manager.
  • Conduct root cause analysis and troubleshoot issues in network devices and security appliances.
  • Maintain accurate and up-to-date network documentation and diagrams.