Social Work Community Outreach Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeEngagement Full time $90,000 - $110,000

We are seeking a passionate and proactive professional to help us connect, inspire, and grow our vibrant community of social workers across Australia.

Key Responsibilities
  • Build and nurture meaningful connections within the membership community, creating a welcoming and inclusive environment that inspires ongoing engagement and pride in belonging.
  • Take initiative in designing, managing, and delivering dynamic membership opportunities - both online and in-person - that create value, connection, and visibility for members.
  • Monitor and update online channels with member opportunities.
  • Proactively promote Professional Development opportunities using persuasive communication strategies to maximise engagement and participation.
  • Collaborate with teams to co-create impactful engagement campaigns and initiatives.
  • Coordinate and support Branch Management Committees, Practice Groups, and Networking Groups, ensuring smooth operations and positive contributions to member experience.
  • Champion membership to non-members with passion and purpose, using engaging messaging and tailored outreach to encourage conversion and growth.
  • Maintain regular contact with members through phone, email, and in-person interactions, building trusted relationships and a sense of community at every touchpoint.
Requirements
  • Demonstrated experience in membership engagement, preferably within a professional association or similar member-based environment.
  • Proven ability to plan, coordinate, and deliver high-quality virtual and in-person events for up to 150 participants.
  • Ability to undertake frequent interstate travel.
  • Strong proficiency in using event and CRM platforms such as Zoom and Salesforce.
  • Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
  • Demonstrated ability to confidently engage and build relationships with a wide range of internal and external stakeholders.
  • Highly self-motivated, with the ability to work independently, manage competing priorities, and meet deadlines with minimal supervision.
  • Experience in conflict resolution and issue management with a solutions-focused approach.
  • An understanding of, or experience with, the social work profession and the unique needs of the communities they support.

This role will challenge you, inspire you, and keep you moving forward.

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