A08 Technology Operations Director

1 day ago


Brisbane, Queensland, Australia Davidson Full time

About the Role

Davidson Technology is seeking an experienced A08 Technology Operations Manager for an initial 12-month contract with possible extensions in the CBD. As a leader, you will run, operate, and optimize the technology platforms and applications, enhancing the customer experience and incident management processes.

Key Responsibilities:

  1. Lead the IT Operations team to ensure stable operation of ICT and AV systems supporting the organization.
  2. Oversee IT support services including the service desk, desktop and devices program, Wi-Fi, telephony, and AV services.
  3. Maintain monitoring systems to detect service outages or degradation and coordinate a rapid response to restore the service to full operation.
  4. Develop and improve IT Service Management processes and capability to identify trends, risks, and customer issues.

About You

We are looking for a candidate with demonstrated success in developing and leading high-performing ICT operational delivery teams in a complex environment.

Proven ability to communicate effectively, advise, influence, and collaborate with senior managers, vendors, customers, and other stakeholders.

Government experience will be highly regarded.

Next Steps:

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx).

If you would like to have a confidential discussion, please contact An Nguyen at An.Nguyen@davidsonwp.com quoting ref no 38730.



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