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Executive Director of Clinical Excellence

2 months ago

Australia VetPartners Full time

About the Role

VetPartners is seeking an exceptional leader to take on the role of Executive Director of Clinical Excellence, overseeing a diverse and high-performing team of Veterinary Managers across Australia and New Zealand.

Key Responsibilities

  • Lead and motivate a regionally based team of Veterinary Managers, ensuring both clinical and operational excellence across all clinics, for the benefit of customers and patients alike.
  • Develop and execute strategic plans that align with organisational goals, promoting a high-performance culture.

Clinical Leadership & Management

  • Develop and implement clinical protocols, ensuring adherence to the latest industry standards.
  • Regularly audit and review clinical practices to maintain high compliance and uniformity across all locations.

Mentorship & Advocacy

  • Mentor Clinical Leaders and Veterinary Managers, fostering professional growth and clinical excellence.
  • Advocate for best practices and continuous learning, representing the organisation in industry forums.

Commercial Success

  • Drive financial performance by achieving EBITDA and revenue targets via the good practice and maintenance of clinical care standards.
  • Collaborate with finance and operations teams to develop budgets and strategies that support clinic profitability and sustainability.

Quality Assurance & Improvement

  • Implement a robust quality assurance program to monitor and enhance clinical performance.
  • Lead initiatives to improve clinical outcomes and patient safety, using data-driven decision-making.

Stakeholder Engagement

  • Collaborate with internal and external stakeholders to advance clinical and business objectives.
  • Represent the organisation at industry events and universities, building strong relationships and promoting excellence in veterinary education and patient care as well as nurse and clinic team effectiveness.

Operational Efficiency

  • Optimise clinic operations to ensure efficient use of resources and high-quality service delivery.
  • Lead projects that streamline processes, improve patient care, and enhance overall clinic efficiency.

Requirements

  • Veterinary degree (DVM or equivalent) and current registration with the Australian Veterinary Board.
  • Minimum of 10 years of experience in veterinary practice, with 5+ years in a proven leadership role.
  • Strong knowledge of veterinary clinical standards, protocols, and regulations.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven track record in quality assurance, risk management, and operational improvement.
  • Commitment to ongoing professional development and staying current with industry advancements.
  • Track record of implementing clinical operational solutions at scale.
  • Strong understanding of veterinary practice economics.