
Store Manager Trainee
6 days ago
As a Store Manager Trainee, you will play a vital role in the success of our boutique's re-launch in late 2025. This is an exciting opportunity to shape the future of our store and contribute to its growth.
- Assume responsibility for the day-to-day operations of the store, ensuring a seamless launch and exceptional customer experiences in a new setting.
- Reflect the luxury image of A. Lange & Söhne by translating corporate objectives into actionable goals.
- Utilize retail and CRM tools to drive sales and collaborate with the Boutique Manager on business analysis and action plans.
- Meet individual performance targets aligned with brand retail strategy.
- Engage in discussions with potential prospects regarding business opportunities and action plans with the Assistant/Boutique Manager.
- Act as a manager-on-duty when the boutique manager is absent.
- Support the boutique manager in integrating and training new and existing team members.
- Collaborate on timely boutique implementation and control of any new Visual Merchandizing concept.
- Foster genuine relationships with customers while maintaining accurate records.
- Attend VIP events and orders, considering boutique opportunities.
- Address client complaints individually and report brand product-related issues to the Assistant/Boutique Manager.
- Coordinate individual repairs and after-sales matters with Sales Administrators.
- Possess a 'can-do' attitude and understanding of luxury retail sales floor operations.
- Bachelor's Degree required.
- At least 3 years of prior work experience in luxury retail management and boutique operations with direct reports.
- Strong verbal, written, and organizational skills.
- Ability to work well within a group/team dynamic.
- Proficiency in MS Office software, particularly Excel.
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