Store Manager: Chapel Street

4 weeks ago


Melbourne, Victoria, Australia Kathmandu Full time
About Kathmandu

Kathmandu is a leading global outdoor lifestyle brand that has been inspiring people to get outdoors for over 30 years. Our mission is to improve the wellbeing of the world by creating sustainable outdoor gear that helps people connect with nature.

Job Description

We are seeking an experienced Store Manager to lead our Chapel Street store. As a Store Manager, you will be responsible for ensuring the successful and efficient running of the store, building a customer-led culture, and inspiring and leading a diverse team of outdoor enthusiasts.

Key Responsibilities
  • Build and drive a customer-led culture through the execution of sales, service, and compliance initiatives
  • Inspire and lead a diverse team of outdoor enthusiasts to reach set KPIs and sales targets
  • Work closely with the Regional Manager to ensure the store is running effectively
  • Represent the store and support the wider network in the development and execution of initiatives and processes
  • Train, mentor, and coach Team Members to work towards goals and succession planning
  • Create an enjoyable experience for each and every customer
Requirements
  • Previous management experience in a retail or customer service environment
  • Proven ability to lead, motivate, and build sales and service through exceptional store management
  • Exceptional problem-solving abilities and a proactive outlook
  • Sound knowledge of retail requirements, including POS, stock control, cash handling, security, and store presentation
  • Demonstrated experience working to targets and KPIs and fostering a high-performance culture
About You

We are looking for someone who is passionate about the outdoors, has a strong customer focus, and is able to lead and motivate a team. If you have a proven track record in retail management and are looking for a new challenge, we would love to hear from you.


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