Ageing Operations Team Lead Position
2 weeks ago
The Benevolent Society is a leading provider of community services, committed to promoting the well-being and social inclusion of vulnerable Australians. Our organisation has been supporting people at the margins of society for over 200 years, with a strong focus on reconciliation with Aboriginal and Torres Strait Islander peoples.
SalaryWe offer a competitive salary package, including a base salary range of $100,000 - $118,000 per annum, plus superannuation and salary packaging options.
Job DescriptionThis is an exciting opportunity for a motivated and experienced Team Leader to join our Ageing Operations team. As a key member of our leadership team, you will play a critical role in delivering exceptional consumer-directed care services to older adults.
In this role, you will lead your team in fostering a client-centred service culture, ensuring genuine engagement with clients, their carers, and families. You will inspire your team to turn conversations into memorable experiences that clients will want to share with friends and family for all the right reasons.
- Guide Case Managers in creating a flexible, client-centred service approach.
- Support team members in understanding and aligning with the organisation's vision, values, and direction in their daily practice.
- Collaborate with the Manager to ensure operational effectiveness and identify opportunities for process improvements.
- Provide clear leadership, professional supervision, and practice support to team members.
To be successful in this role, you will need:
- Tertiary qualification in Human Services, Social Work, Welfare, Nursing, or equivalent experience.
- Experience leading a team in the Community Services Sector, specifically in Disability or Ageing.
- Knowledge of consumer-directed and self-directed care models.
- Proven leadership experience, including practice supervision and performance management.
- Ability to identify and implement quality improvements in programs or services.
- Collaborative approach with strong skills in influencing and engaging stakeholders.
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary package, including a base salary range of $100,000 - $118,000 per annum, plus superannuation and salary packaging options.
- Flexible work arrangements, including hybrid home/office options, and accrual of an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- Recognition and Reward - sector-competitive remuneration, various recognition programs, and access to long service leave after 5 years.
- Wellness - stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- Professional Development - we tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
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