Healthcare Software Solutions Expert

7 days ago

Sydney, New South Wales, Australia Clicks IT Recruitment Full time
About the Role

As a Technical Sales Engineer at Clicks IT Recruitment, you will play a crucial role in serving as the technical product expert in the assigned region. Your primary responsibility will be to provide leadership in configuration advice, specifications, and the selection and appropriate customisation of deployment options for our healthcare software products.

Key Responsibilities:

  • Product Knowledge: Develop an in-depth understanding of our healthcare software products, including features, functionality, and technical aspects.
  • Respond to Technical Inquiries: Provide timely and customer-focused responses to technical portions of tenders, RFPs, and customer information requests. Coordinate and manage customers security review requests with support from the global team.
  • Solution Design: Design customised solutions that address specific customer requirements and enhance healthcare work flows. Develop and maintain supporting documentation for projects.
  • Proposal Development: Work closely with sales representatives to create compelling proposals that highlight the technical benefits of our solutions.
  • Problem-Solving: Analyse complex technical problems and propose effective solutions, considering factors such as scalability, integration, security, and compliance.
  • Provide support to internal stakeholders: Act as a subject matter expert for all client-facing applications, supporting sales and marketing efforts.
  • Candidate Requirements:
    • HL7 and knowledge of working on EMR systems/healthcare software.
    • Proven experience as a Technical Sales Engineer or similar role, preferably in the healthcare software industry.
    • Strong technical background with knowledge of healthcare software solutions and implementation processes.
    • Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences.
    • Ability to work collaboratively with sales teams and other stakeholders.
    • Willingness to travel as needed.

What We Offer:

At Clicks IT Recruitment, we value diversity, inclusion, and equal opportunity. We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please contact us.

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