
Effective Workshop Operations Manager Wanted
4 days ago
Workshop Operations Manager Role
">The Workshop Operations Manager is responsible for overseeing the daily activities of a team, ensuring safe and efficient operations. This leadership role combines customer service excellence and operational efficiency, requiring high standards and a focus on effective site management.
">Key Responsibilities:
">- Manage daily activities of the team and ensure that all work is performed safely.
- Maintain staff performance by coaching, counselling, and disciplining employees as needed.
- Monitor and promote Health, Safety, Environment, Security, and Quality (HSES & QA) programs.
- Control workflow to minimize downtime and maximize output.
- Anticipate customer needs and identify opportunities to enhance the service experience.
- Establish and maintain effective work systems and processes.
Requirements:
">- 5 years of proven experience in workshop management within a fleet or retail environment.
- Demonstrated ability to work effectively in a fast-paced environment.
- Excellent written and verbal communication skills.
- Inventory management, procurement, and stock control experience.
- A team player with excellent interpersonal and customer service skills.
- A flexible approach to business commitments.
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