Retail Operations Manager

2 days ago


Adelaide, South Australia beBeeMerchandiser Full time $60,000 - $80,000

Haigh's Chocolates has been a family-owned chocolate maker in Australia since 1915, employing over 900 people across 22 retail stores and two factories.

Key Responsibilities
  • Provide exceptional customer service consistently
  • Lead by example, demonstrating the company values of contribution, determination, and trust
  • Maintain store presentation standards and cleanliness
  • Monitor and manage inventory levels, including regular stock audits
  • Develop in-depth product knowledge and assist in team training
  • Ensure compliance with store policies and procedures
  • Adhere to health and safety standards to maintain a safe working environment
Requirements
  • Supervisory or management experience in a retail or customer service environment
  • Some financial literacy knowledge including budgets, profitability, and sales-to-wages ratios
  • Strong organisational and numerical skills
  • Effective team development and training abilities
  • Demonstrated merchandising expertise
  • Excellent communication and leadership qualities
  • Commitment to continuous professional growth


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