Retail Operations Manager

21 hours ago

Adelaide, South Australia beBeeRetail Full time $71,228 - $72,232
Supervisor of Retail Operations

The role encompasses the management and support of a team responsible for delivering an exceptional customer experience within retail settings.

About The Opportunity
  • Lead and develop a team of dedicated individuals, fostering a culture of collaboration and service excellence.
  • Craft operational strategies to optimize day-to-day activities across multiple retail locations, ensuring seamless delivery of food preparation, coffee service, cleaning, and point-of-sale functions.
  • Maintain rigorous standards in hygiene, food handling, and presentation, adhering to relevant health and safety regulations.
  • Promote a welcoming atmosphere, effectively addressing customer concerns while upholding high-quality service standards.
  • Collaborate with key stakeholders to enhance operational systems, implement safe practices, and drive fundraising initiatives that directly benefit the organization.
Key Responsibilities
  • Proven leadership capabilities, including staff supervision, task allocation, and performance management in fast-paced retail or hospitality environments.
  • Extensive hands-on experience in espresso coffee making, food preparation, and quality control within dynamic retail settings.
  • Skilled in providing clear instructions, on-the-job training, and strong interpersonal communication to support diverse teams.
  • Sound understanding of health and safety legislation, with relevant certifications and training.
  • Excellent time management, rostering, and problem-solving skills to ensure smooth daily operations.
  • Competent in basic computer use and point-of-sale systems relevant to retail environments.
  • Knowledge of health and safety regulations, workplace policies, and effective team management principles.
About You
  • A results-driven leader with a passion for retail operations and a commitment to delivering exceptional customer experiences.
  • An enthusiastic individual with strong interpersonal skills, able to build and maintain positive relationships with colleagues and customers alike.
  • A highly organized and adaptable professional, capable of managing competing priorities and deadlines in fast-paced retail environments.

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