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ERP Training Specialist

2 months ago

Albany, Western Australia City of Albany Full time
About the Role

The City of Albany is seeking a skilled ERP Training Officer to join our team. As a key member of our ERP implementation project, you will be responsible for developing and executing user training to ensure the successful implementation of our new Enterprise Resource Planning (ERP) software solution.

Key Responsibilities
  • Develop and implement comprehensive training programs for staff, contractors, and clients on the new ERP system.
  • Support a team of nominated staff to complete user acceptance testing and deliver training throughout the project life cycle.
  • Monitor and evaluate the effectiveness of training programs and make improvements as needed.
  • Act as the central point of user support during the project, responding to concerns and queries, collecting feedback, and refining training programs.
Requirements
  • Proven experience in designing and delivering training programs.
  • Strong attention to detail, organizational skills, and the ability to build positive relationships.
  • Excellent interpersonal skills, including the ability to adapt communication and teaching styles to different audiences.
  • Ability to work independently under general supervision and demonstrate initiative.
About Us

The City of Albany is one of Western Australia's most important and historic regional cities. We offer a range of benefits, including flexibility in work arrangements, superannuation co-contributions, professional development opportunities, and excellent leave entitlements.

What We Offer
  • Superannuation co-contributions of up to $4,500 per financial year.
  • Professional development opportunities, including training, memberships, and study assistance.
  • Excellent leave entitlements, including annual leave loading and the ability to purchase up to an additional 8 weeks' annual leave per year.
  • Employee health and wellness program and initiatives, including yearly flu vaccinations, skin checks, and health assessments.
  • Access to our Employee Assistance Program (EAP) for you and your family.
  • Discounted ALAC Memberships.
  • Festive leave days.
  • Volunteering support.
  • Generous study assistance.
  • Employee recognition program.
  • Discounted Private Health Insurance.
  • Novated Leasing (where applicable).