Administrative Support Specialist

We are seeking a highly skilled and motivated professional to fill the position of Administration Assistant. The ideal candidate will be responsible for managing administrative tasks, providing exceptional customer service, and working closely with various teams and external vendors.

• Issue work orders on the same day the request is received, ensuring prompt and efficient service delivery.
• Issue quote requests once the request is confirmed within a reasonable timeframe, allowing contractors to submit quotes and finalize their requested works in a timely manner.
• Set realistic time frames as per the required job, taking into account the complexity and scope of the project.
• Follow up with contractors to submit quotes/finalize their requested works within the set timeframe, maintaining open communication and ensuring all parties are updated accordingly.
• Conduct contractor compliance checks as necessary or when they expire for each contractor within the system, verifying that all contractors meet the required standards.
• Keep managers informed throughout each process, ensuring seamless collaboration and effective decision-making.
• Provide general administrative support, handling various tasks and responsibilities as needed.

We are looking for a highly organized and detail-oriented individual with excellent communication skills and the ability to work efficiently both independently and within a team environment.

• Proven experience in a customer service and/or administration role, demonstrating a strong understanding of administrative procedures and protocols.
• Able to understand and streamline complex workflows, utilizing analytical and problem-solving skills to optimize processes and improve efficiency.
• Database management skills, with the ability to manage and maintain accurate records and data.
• Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
• Excellent communication skills, with the ability to collaborate with various teams and external vendors, and communicate effectively with stakeholders.
• Capacity to work efficiently both independently and within a team environment, adapting to changing priorities and deadlines.
• Adaptable and quick to learn new systems and processes, with a willingness to continuously develop and improve skills.

We offer a range of benefits to support our employees' career growth and well-being, including:

• Rewards and discounted shopping programs, providing opportunities to save money and enjoy exclusive perks.
• Great culture and company-wide social events, fostering a sense of community and connection among colleagues.
• Access to our Employee Assistance Program, offering confidential support and resources for personal and professional development.
• Education support for career growth, enabling employees to pursue further education and training.

We attract, retain, and promote people who share a sense of purpose, values, and belonging. If you are a motivated and results-driven individual who is passionate about delivering exceptional service and supporting business growth, we encourage you to apply for this exciting opportunity.

We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion, where all staff are respected, valued, and empowered to thrive.

To fast track your application, please include any relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

We look forward to hearing from you and exploring how you can contribute to our success.