Reservations Coordinator
1 month ago
About the Role
We are seeking a highly skilled Reservations Agent to join our team. As a key member of our front office team, you will be responsible for responding to incoming reservations and ensuring a seamless guest experience.
Key Responsibilities
- Respond to incoming reservations and record them accurately
- Maintain strong communication with other resort departments
- Promote up-selling of resort services and upgraded room categories
- Assist fellow ambassadors where necessary
Requirements
- Strong communication skills
- Experience with reservations systems, Opera preferred
- A high level of attention to detail
- Experience in a hotel environment is an advantage
- Flexibility to work a rotating roster including some evenings, weekends, public holidays and school holidays
What We Offer
As a member of our team, you will have the opportunity to work in a dynamic and supportive environment. You will also have access to a range of benefits, including preferential rates in hotels and exclusive discounts with a wide range of partners.
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