Housekeeping Operations Manager

3 weeks ago


Cairns City, Queensland, Australia NOVOTEL Full time
Job Title: Housekeeping Supervisor

As a Housekeeping Supervisor at NOVOTEL, you will play a vital role in ensuring our cleaning standards exceed expectations. Your exceptional attention to detail and leadership skills will be crucial in maintaining our commitment to quality.

Key Responsibilities:
  • Support the Executive Housekeeper in daily inspections and ensure rooms are released on time.
  • Supervise the Housekeeping team during shifts and oversee the onboarding of new members.
  • Manage the effective use of cleaning materials and equipment, and monitor productivity to ensure smooth operations.
  • Prepare staff rosters to maintain cost-effective employee levels and play a vital role in recruitment and training.
  • Coach and empower team members to enhance their skills and stay engaged.
Requirements:
  • Flexible availability to work a rotating roster, including weekends and public holidays.
  • Proven experience in housekeeping operations.
  • Exceptional attention to detail and a strong service mindset.
  • Excellent interpersonal skills, capable of communicating effectively with team members at all levels.
  • Familiarity with hotel systems such as Opera, Hub OS, Hot SOS, and Trust (training will be provided).
Why Work for NOVOTEL?

As one of the largest global hospitality businesses, NOVOTEL offers endless career development opportunities. Our benefits include:

  • Immediate access to global accommodation and F&B discounts.
  • #LearnYourWay with a sophisticated modern training platform.
  • Recognition of service anniversaries and Accor Tenure Milestones.

We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.



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