Student Success Coordinator

16 hours ago

Melbourne, Victoria, Australia beBeeTransition Full time
Student Success Coordinator

We are seeking a dedicated and innovative professional to join our team as a Student Success Coordinator. This exciting opportunity will enable you to make a real difference in the lives of students and contribute to their academic success.

In this role, you will have the chance to design, implement and coordinate programs tailored to the needs of commencing students within the Faculty. You will collaborate with academic and professional staff to support the successful orientation and transition of students into their courses.

This is an excellent opportunity to build strong working relationships with academic course teams, student services, and external partners to enhance student engagement and support offerings.

To be successful, you will have a Degree with subsequent relevant experience; or Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or An equivalent combination of relevant experience and/or education/training. Administrative experience working within a large organisation with formal administrative structures, policies and procedures, preferably in a tertiary educational institution.

You will also need Customer service or student administrative experience, preferably in a tertiary educational institution. Understanding of the student journey is highly desirable.

About the Role:
  • Design, implement and coordinate peer mentoring and transition programs tailored to the needs of commencing students within the Faculty.
  • Collaborate with academic and professional staff to support the successful orientation and transition of students into their courses.
  • Develop and deliver inclusive, culturally safe, and accessible transition experiences for diverse student cohorts, including international, first-in-family, and underrepresented groups.
  • Facilitate workshops, drop-ins, and small group sessions focused on student success, peer learning, and help-seeking behaviours.
About You:
  • A Degree with subsequent relevant experience; or Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or An equivalent combination of relevant experience and/or education/training.
  • Administrative experience working within a large organisation with formal administrative structures, policies and procedures, preferably in a tertiary educational institution.
  • Customer service or student administrative experience, preferably in a tertiary educational institution.

Why work with us?

We offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at our institution and contribute to our ongoing success.

Our Culture:

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Contact Information:

Please submit your updated resume along with a brief cover letter outlining your relevant skills and experience by clicking the 'Apply' button.

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