Holiday Experience Specialist

2 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $63,000 - $74,000
Exceptional Customer Service Expert

Our dynamic and fast-growing business is built on a culture of community, innovation, and teamwork.

We're seeking an expert in customer service to join our Holiday Park team in Victoria. This role is critical in ensuring seamless front-of-house interactions with our guests, providing an unforgettable experience through exceptional service skills.

Responsibilities:

  • Welcome every guest to Ingenia Holidays, explaining park amenities and activities
  • Sell and promote Ingenia Holidays as the ideal holiday destination
  • Direct guest check-in and check-out, and attend to general receptionist duties
  • Maintain high levels of customer satisfaction at all times

Requirements:

  • Exceptional customer service skills
  • Previous experience in a similar role or industry
  • Computer literacy using Microsoft Suite and booking software
  • Passion for the tourism industry with strong sales ability
  • Team player, strong attention to detail, and well-organized worker

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