Assistant Operations Manager
4 weeks ago
Job Summary
The Assistant Operations Manager is a key role within the Operations team at Vicinity Centres, responsible for supporting the Operations Manager – Infrastructure & Integration in the operational management of property development and major projects. This position requires a high level of expertise in health and safety, risk management, and customer service, with a strong focus on delivering exceptional retailer and customer experiences.
Key Responsibilities
- Support the Operations Manager – Infrastructure & Integration in the operational management of property development and major projects.
- Assist with reviewing relevant documentation sets and make recommendations to deliver best in class outcomes in line with the Chadstone business strategy and project goals.
- Attend operational project interface meetings and conduct daily safety audit inspections to identify public interface risks.
- Provide support for the 'Operations Manager – Infrastructure & Integration' and subject matter experts with a view to exceed industry best practice for all health, safety, risk and security components.
- Ensure that project interfaces with active centre operations are executed to the highest possible standard every day for retailers, customers, and staff.
- Assist with the review and acceptance of operational handover documentation and support the administration of the document repository.
- Monitor, manage, and communicate upcoming scheduled works with centre management, retailers, and other relevant stakeholders.
- Provide support for the 'Operations Manager – Infrastructure & Integration' on the defects and project close out process post project completion.
Requirements
- 3+ years of experience in a relevant field, preferably in operations management.
- Experience working in a large team with multiple departments.
- Leadership qualities and experience in leading a small team.
- Experience in health and safety discipline and a solid understanding of relevant acts, legislation, and standards.
- Experience in operations management, including the management of retail and mixed-use assets and overall responsibility for an outgoings budget.
- Ability to deliver a schedule of projects on time and budget.
- Maintain a risk register and appropriate documentation in readiness for H&SE audits.
What We Offer
- Flexible working options.
- Birthday leave & purchased additional leave.
- $1,000 worth of VCX securities rewarded for eligible team members.
- Internal mentoring program.
- Generous Parental Leave.
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