Assistant Operations Manager

4 weeks ago


Melbourne, Victoria, Australia Vicinity Centres Full time

Job Summary

The Assistant Operations Manager is a key role within the Operations team at Vicinity Centres, responsible for supporting the Operations Manager – Infrastructure & Integration in the operational management of property development and major projects. This position requires a high level of expertise in health and safety, risk management, and customer service, with a strong focus on delivering exceptional retailer and customer experiences.

Key Responsibilities

  • Support the Operations Manager – Infrastructure & Integration in the operational management of property development and major projects.
  • Assist with reviewing relevant documentation sets and make recommendations to deliver best in class outcomes in line with the Chadstone business strategy and project goals.
  • Attend operational project interface meetings and conduct daily safety audit inspections to identify public interface risks.
  • Provide support for the 'Operations Manager – Infrastructure & Integration' and subject matter experts with a view to exceed industry best practice for all health, safety, risk and security components.
  • Ensure that project interfaces with active centre operations are executed to the highest possible standard every day for retailers, customers, and staff.
  • Assist with the review and acceptance of operational handover documentation and support the administration of the document repository.
  • Monitor, manage, and communicate upcoming scheduled works with centre management, retailers, and other relevant stakeholders.
  • Provide support for the 'Operations Manager – Infrastructure & Integration' on the defects and project close out process post project completion.

Requirements

  • 3+ years of experience in a relevant field, preferably in operations management.
  • Experience working in a large team with multiple departments.
  • Leadership qualities and experience in leading a small team.
  • Experience in health and safety discipline and a solid understanding of relevant acts, legislation, and standards.
  • Experience in operations management, including the management of retail and mixed-use assets and overall responsibility for an outgoings budget.
  • Ability to deliver a schedule of projects on time and budget.
  • Maintain a risk register and appropriate documentation in readiness for H&SE audits.

What We Offer

  • Flexible working options.
  • Birthday leave & purchased additional leave.
  • $1,000 worth of VCX securities rewarded for eligible team members.
  • Internal mentoring program.
  • Generous Parental Leave.

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