E-Commerce Service Representative

2 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $80,000

Dynamic E-Commerce Opportunity

This role offers a unique blend of work and play, with opportunities to grow and develop in a rapidly expanding business.

About the Company

We are a company making waves in the market, achieving great success and high demand for our products. Our diverse range includes something for everyone, catering to both retailers and customers directly.

Your Role

As a key member of our team, you will work across multiple brands, enjoying a varied role that will challenge and stimulate you every day. Your duties will include:

  • Responding to customer inquiries, resolving issues, and escalating when necessary
  • Providing updates on delivery estimates, order status, and stock availability
  • Liaising with courier companies and occasionally retailers
  • Assisting with showroom management and face-to-face customer interaction
  • Facilitating returns and resolving complaints as needed

Key Requirements

We're looking for someone who shares our passion for delivering exceptional customer service, is willing to go above and beyond, and has experience in a similar role. You should be adaptable, able to multitask, and possess excellent communication skills. A proactive approach and ability to contribute to achieving results in a team environment is essential.


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