Leading Support Services

18 hours ago

Wangaratta, Victoria, Australia beBeeLeadership Full time $97,906
Job Description

As a Team Leader, you will oversee the daily operations and strategic direction of our Support at Home team. Your role will involve delivering high-quality, person-centred care to older people and those living with disability in our community.

Our Packaged Care team relies on your leadership skills to ensure services are delivered with empathy, efficiency, and in line with the latest aged care standards and reforms.

This is an opportunity to shape a service that supports independence, wellbeing, and dignity at home while helping your team thrive in a values-based environment.

Key Responsibilities:
  • Lead and support a multidisciplinary team including recruitment, onboarding, performance management, and staff development
  • Coordinate the delivery of tailored client-directed services reflecting individual needs, goals, and personal choices
  • Provide expert advice on emerging sector needs, service gaps, and compliance with aged care legislation and standards
  • Monitor individual client budgets and service outcomes ensuring quality and sustainability
  • Collaborate on annual budgets, business planning, and reporting aligning with funding and legislative requirements
  • Maintain oversight of client data, compliance reporting, and risk management including SIRS and mandatory reporting
  • Drive continuous improvement initiatives and support innovation in care models and staff practice
  • Foster strong internal and external relationships across community networks, providers, and agencies
Required Skills and Qualifications:
  • Tertiary qualifications in aged care, health, community services, or a related human services field
  • Proven experience in managing aged or disability services including staff supervision and service planning
  • Deep understanding of the Aged Care Act (2024), aged care reforms, care standards, wellness, and reablement frameworks
  • Strong leadership and interpersonal skills with ability to coach, motivate, and unify a diverse team
  • Experience managing client budgets, service data, and using data to inform service improvement
  • Excellent written and verbal communication, negotiation, and stakeholder engagement abilities
  • Sound computer and administrative skills including Microsoft Office and client management systems
  • A valid driver's licence and clear police check
Benefits:
  • Part of an inclusive, supportive, and nurturing team
  • Ongoing training and professional development opportunities
  • Flexible employment options to maintain a healthy work-life balance
  • Corporate benefits including flu injections, reduced gym membership
  • Employee Assistance Program for ongoing mental health and wellbeing support
Additional Information:

For further enquiries about this position please direct them to Leanne Christie, Aged and Community Care Coordinator

Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged

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