System Reliability Specialist

6 days ago

Melbourne, Victoria, Australia beBeeReliability Full time $102,921 - $145,562
About the Role

Our organization seeks a highly skilled individual to assume responsibility for ensuring the stability, observability, and reliability of our non-production and production environments that support our mobile app delivery and customer engagement.

This position is responsible for guaranteeing development, integration, pre-production, and production environments remain healthy, available, and performant, enabling engineering teams to work efficiently without disruption, and for customers to access our services 24/7.

Key Responsibilities
  • Monitor and maintain uptime, stability, and reliability of non-production and production environments.
  • Establish and configure smoke tests across APIs and critical services to proactively detect downstream failures.
  • Design, implement, and maintain dashboards and alerting systems that provide real-time visibility into environment health and dependencies.
  • Investigate and troubleshoot incidents impacting our environments, escalating where necessary.
  • Partner with development and DevOps teams to understand CI/CD pipelines and ensure environment availability aligns with build and deployment processes.
  • Define metrics and service level objectives (SLOs) for non-production environments. Implement automation for environment validation, monitoring, and recovery.
  • Document environment architecture, monitoring configurations, and incident runbooks. Advocate for reliability best practices and contribute to a culture of proactive environment management by integrating innovative tools into our process.
Requirements
  • Tertiary qualification in an IT discipline.
  • Relevant tertiary qualification at degree level.
  • Strong experience in site reliability engineering, DevOps, or systems engineering roles.
  • Proven ability to build monitoring dashboards and alerting.
  • Hands-on experience with API testing and automation frameworks for smoke/health checks.
  • Understanding of CI/CD pipelines and build orchestration tools.
  • Knowledge of cloud infrastructure and containerized environments.
  • Familiarity with observability practices.
  • Strong troubleshooting and problem-solving skills across complex dependencies.
  • Familiarity using predictive analytics to optimize infrastructure allocation based on traffic patterns.

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