Client Care Coordinator

3 weeks ago


Wagga Wagga, Australia Right at Home Southern NSW Full time

Position Overview

Job Summary

At Right at Home Southern NSW, we believe in rewarding our team members beyond just their salary. As part of our dedicated workforce, you will gain access to our Right about You rewards program, which offers complimentary access to fitness, financial wellness, mindfulness, and nutritional programs. Additionally, enjoy cash back and discounts at over 400 retailers, including grocery and fuel, to help alleviate your living expenses. We take pride in recognizing our staff for their exceptional efforts that align with our core values: Authenticity, Approachability, Accountability, Collaboration, and Integrity.

Right at Home is committed to delivering high-quality in-home care and support to our esteemed clients throughout Southern NSW, including the Riverina region. Our mission is to enhance the quality of life for those we serve, providing care for individuals in aged care, post-operative recovery, and those living with disabilities. Our services empower clients to remain safe and independent in their own homes.

Role Responsibilities

We are looking for compassionate individuals who are dedicated to best practices and can effectively communicate with diverse populations. If you are a self-driven individual with a positive outlook who thrives on challenges, we would be eager to connect with you.

As a Client Care Coordinator, your responsibilities will include:

  • Establishing strong relationships with clients and their families
  • Evaluating client needs and available resources for health, welfare, and other services
  • Conducting comprehensive Client Care Assessments and Care Planning
  • Maintaining precise records in accordance with Aged Care Quality Standards and NDIS Practice Standards
  • Assisting clients in achieving their personal goals
  • Providing support and feedback to Home Care Workers
  • Adjusting work priorities to meet the demands of a dynamic environment
  • Upholding the company’s values and planning support using a modern approach

Essential Qualifications:

  • Experience in assessing and planning care needs
  • A minimum of 3 years of experience as a Support Worker
  • Strong understanding of Aged Care Quality Standards and NDIS Practice Standards
  • Excellent organizational, administrative, and time management skills
  • Eligibility to work in Australia
  • COVID-19 vaccinations

Required Certifications:

  • National Police Check
  • Blue Card
  • Driver's License
  • NDIS Worker Screening Check
  • First Aid & CPR Certification

Job Type: Full-time

Salary: Starting from $75,000.00 per year

Work Schedule:

  • Monday to Friday
  • On-call availability

Education Requirements:

  • Certificate I - IV (Preferred)

Licenses/Certifications:

  • National Police Check (Preferred)
  • COVID Vaccination (Preferred)

Work Authorization:

  • Australia (Preferred)

Work Location: In-person

Qualifications:

  • National police check
  • Current First Aid and CPR certification
  • Reliable transportation required
  • Comprehensive car insurance
  • If an Enrolled Nurse - Current AHPRA registration & Professional Indemnity Insurance

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