Care Coordinator
6 days ago
About the Role
We are seeking a highly motivated and experienced Care Coordinator to join our Home Care team in the Riverina Region of NSW. As a Care Coordinator, you will be responsible for managing the end-to-end customer journey, providing high levels of customer satisfaction, and assisting with customer growth and retention.
About the Company
Prospero Health & Social Care is a leading aged care and community care provider that prides itself on improving the lives of the elderly. With communities across ACT, NSW, and QLD, we have a large supportive management team and growth opportunities within the organisation.
Key Responsibilities
- Provide strong case management skills to support older people
- Develop and maintain effective relationships with customers, stakeholders, and team members
- Work collaboratively with the Home Care Regional Manager to achieve business objectives
- Contribute to the growth and retention of customers
Requirements
- Strong case management skills and experience working with older people
- Proven relationship management skills and ability to work with stakeholders
- Working knowledge of HCP and CHSP
- Strong presentation and communication skills
- Current Driver's license
What We Offer
We offer a competitive salary, including NFP salary packaging, and flexible working arrangements. If you are a motivated and experienced Care Coordinator looking for a new challenge, please apply with a copy of your up-to-date CV to: sharleen@prosperogrp.com or for a confidential discussion, please call Sharleen Crooks on 0435 908 439.
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