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API Integration Solutions Specialist

1 month ago

Sydney, New South Wales, Australia Ezidebit AUS Full time

Explore a career as an API Integration Solutions Specialist with Ezidebit AUS.

About Us

Ezidebit AUS is a world leader in payments and software solutions, operating globally through its five regional sub-brands: Eway, Ezidebit, Sentral, Pigeonhole Software, and Storman. As a pioneer in the Australia and New Zealand payments landscape, we deliver market-leading technology solutions to drive our customers' success.

About the Role

The API Integration Solutions Specialist role forms a crucial part of our Partner Acquisition Team for AU/NZ, playing a pivotal role in guiding software development partners onto our Global Payments payment platforms. This position requires strong technical expertise and excellent communication skills to develop and lead best practice solutions that align with our GP Oceania value proposition.

Responsibilities:
  • Develop and maintain a comprehensive technical understanding of our API suite and relevant partner APIs;
  • Design and recommend solutions for partners and large merchants, including proof of concepts, demonstrations, installations, troubleshooting, and training;
  • Troubleshoot and resolve API integration issues with partners and clients;
  • Lead client meetings to develop and implement solutions, both virtually and on-site;
  • Respond to technical queries from partners with a customer-centric approach;
  • Contribute and assist with maintaining internal documentation, knowledge base articles, and training materials to support and uplift the knowledge of all internal stakeholders;
  • Maintain and contribute to external API documentation for developers and integrators;
  • Participate and lead the training of stakeholders in the correct use and integration of our APIs;
  • Provide exceptional customer service in all interactions.
About You

You are passionate about understanding customers and have a strong commercial acumen, effectively aligning solutions that deliver mutual benefit and a sustainable technical outcome. You possess a minimum of 3 years of relevant experience working with API technologies in a prior Pre-Sales or Solutions Architect role. Your ability to drive detailed conversations regarding technical requirements with a sales-led focus in large groups and teams is essential.

Requirements:
  • A minimum of 3 years of experience working with API technologies;
  • Ability to acquire a broad understanding of integration APIs;
  • Previous exposure to software development;
  • Experience in working with and consuming REST APIs and an understanding of key API concepts;
  • Ability to write basic SQL queries to extract and analyze data;
  • Be practical and analytical with the aptitude and capability to learn quickly and with a positive attitude.
Benefits:

We offer a competitive salary of $100,000 - $120,000 per annum, flexible working arrangements, and a range of benefits, including wellbeing resources, employee assistance programs, and opportunities for professional growth and development.