Claims Leadership Opportunity

2 days ago

Melbourne, Victoria, Australia beBeeclaims Full time $110,000 - $130,000
Job Opportunity

EML Group is seeking experienced claims professionals to join our growing organisation.

We are a leading workers compensation and personal injury claims management business, committed to helping people get their lives back through ongoing support during their return-to-work journey.

The Opportunity

This is an exciting opportunity for you to take the next step in your career and make a difference in peoples lives.

As a senior team member, you will set the standard in claims management, guiding and supporting others around you through mentoring and coaching colleagues and leading by example to create a culture of collaboration.

Your Responsibilities
  • Proactively manage a portfolio of workers compensation claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs
  • Collaborate with medical professionals, employers, brokers, rehab providers, and other stakeholders to create an effective Return to Work strategy
  • Assist the worker and employer with the claim process, providing support, managing expectations, and ensuring timely access to required services to support return to work and injury recovery
  • Assess aspects of liability and recovery relevant to the legislation or policies while undertaking ongoing reviews in relation to entitlements and payments
  • Respond to escalations and provide coaching and mentoring to other members of the team
About You
  • Minimum 3 years of experience managing claims within the New Zealand Accident Compensation Scheme is mandatory
  • You must currently be residing in Australia to be eligible for relocation bonus
  • An empathetic, resilient, and motivational approach to provide customer-centric support
  • A driven professional with highly developed written and verbal communication skills
  • Careful consideration to detail with a high concern for accuracy to manage stakeholder engagement
  • A team player who likes to work collaboratively and can also work independently
What We Offer

We stand together as equals. We are an equal opportunity employer, so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion.

We offer a vibrant, collaborative, innovative team culture, flexibility with the opportunity to work from home when you are fully trained in your role, a corporate wellbeing program with discounted health insurance and gym membership, access to discounts at over 350 retailers through our Rewards Hub program, entitlement to an annual tenure and performance-based recognition reward, comprehensive learning and development support, company-wide events to celebrate success, quarterly Reward and Recognition Awards, up to 16 weeks paid parental leave, plus super.

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