Advanced Technology Implementation Specialist

3 days ago


Sydney, New South Wales, Australia beBeeImplementation Full time $120,000 - $140,000

About our organization, we are a global leader in deploying AI and advanced technologies to the legal market.

Job Overview:
  • Engage with clients as their first point of contact.
  • Plan and coordinate projects efficiently and effectively.
  • Successfully implement assigned product(s) for clients, including pre-sales activities, pre-installation assessment, systems analysis, software integration, and post-installation implementation assessment.
Key Responsibilities:
  • Manage overall success and client satisfaction with document management and drafting solutions projects.
  • Act as a technical advisory to customers during the sales cycle.
  • Help clients plan implementation projects, including setting up engagements and planning sessions with key stakeholders.
  • Create project reports to communicate status to key client stakeholders and business functions.
  • Track performance of projects to meet expectations and timelines, manage risks, and address any issues that may arise.
Requirements:
  • Possess a background in technology or law with solid experience in customer-facing roles.
  • Demonstrate problem-solving skills and ability to mitigate challenges that may affect project outcomes.
  • Have familiarity with generative AI, Microsoft products, and document management systems.
  • Display excellent verbal and written communication skills, including listening carefully and influencing and networking with colleagues and clients.


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