Technology Implementation Specialist
2 weeks ago
Fujitsu is a global leader in technology and business solutions that transform organisations and the world around us. Our mission is to use technology to make happier lives.
Key Responsibilities- Document technical procedures, configurations, and processes.
- Provide input into developing and refining best practice standards.
- Assist the team with incident and service request resolution.
- Support the implementation of new Microsoft-based solutions.
- Engage with stakeholders and end-users to ensure smooth adoption of Microsoft technologies.
Our ideal candidate will have strong technical expertise, excellent people skills, and the ability to document procedures, contribute to best practice frameworks, and assist with both ticket resolution and the implementation of new Microsoft-based solutions.
Responsibilities and Accountabilities:
- Technical documentation and process improvement.
- Incident and service request resolution.
- Microsoft solution implementation and support.
- Stakeholder engagement and end-user support.
Requirements and Experience:
- Tanium, SCCM, and Azure Update.
- Microsoft Intune and endpoint policy management.
- SSO and MFA implementation.
- Microsoft Purview or similar data security platforms.
- Solid troubleshooting and support capabilities.
- Strong interpersonal skills and a collaborative mindset.
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