
Commercial Account Development Manager
2 weeks ago
We are seeking a professional to manage and develop high-value portfolios of customers, building strong relationships and delivering tailored solutions that drive mutual value.
The ideal candidate will have a proactive, customer-focused mindset, exceptional problem-solving abilities, and a high degree of commercial acumen. They will work closely with senior leadership and cross-functional teams to ensure alignment with wholesale strategic goals, delivering both outstanding customer satisfaction and measurable business impact.
Key Responsibilities:- Manage and maintain long-term relationships with key clients to foster trust and loyalty.
- Use data analytics tools to inform decision making and prepare regular client review meetings.
- Understand client goals, operations, and challenges to deliver tailored, value-driven solutions.
- Develop strategic account plans that align with client objectives and wholesale business goals.
- Identify new business opportunities within existing accounts to drive growth and increase revenue.
- Lead the resolution of any client issues or escalations quickly and effectively, ensuring client satisfaction.
- Proven ability to build and grow long-term customer relationships.
- Experience in product sales is highly desirable.
- Knowledge of the automotive industry would be advantageous.
- A strategic mindset with the ability to articulate deliverables.
- Pro-active and a continuous improvement mindset.
- Organised, with high attention to detail, highly inquisitive with a desire to improve.
- Good interpersonal skills – a proactive collaborator who is effective at communicating with, and positively influencing, people of all levels.
- Self-motivated, risk aware, and driven.
- A broad thinker with advanced problem-solving skills.
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