Senior IT Support Specialist

3 weeks ago

Sydney, New South Wales, Australia Clicks IT Recruitment Full time
Job Summary

We are seeking a highly skilled Senior IT Support Specialist to join our team at Clicks IT Recruitment. As a key member of our IT department, you will be responsible for providing exceptional technical support and maintenance services to our clients.

Key Responsibilities:
  • Technical Support: Provide timely and effective technical support to clients, resolving issues related to Windows 10/11 desktop and Windows Server environments, Microsoft 365 suite, and other IT systems.
  • IT Infrastructure Management: Manage and maintain our IT infrastructure, including LAN infrastructure, internet connectivity, and wireless connectivity.
  • Customer Focus: Demonstrate excellent customer focus and attention to detail, ensuring that clients receive high-quality support and service.
  • Collaboration: Work collaboratively with our team to identify and resolve technical issues, and to implement new technologies and processes.
Requirements:
  • Technical Skills: Proven experience with Windows 10/11 desktop and Windows Server environments, Microsoft 365 suite, and other IT systems.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
What We Offer:
  • Competitive Salary: A competitive salary package, including a base salary of $100-$100 per annum.
  • Opportunities for Growth: Opportunities for career growth and professional development, with a focus on continuous learning and improvement.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter to apply for this exciting opportunity.

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