Senior IT Support Specialist

2 weeks ago

Sydney, New South Wales, Australia Clicks IT Recruitment Full time
Job Summary

We are seeking a highly skilled Senior IT Support Specialist to join our team at Clicks IT Recruitment. As a key member of our IT department, you will be responsible for providing exceptional technical support and maintenance services to our clients.

Key Responsibilities
  • Technical Support: Provide timely and effective technical support to clients, resolving issues related to Windows 10/11 desktop and Windows Server environments, Microsoft 365 suite, and other IT systems.
  • IT Infrastructure Management: Manage and maintain our IT infrastructure, including LAN infrastructure, internet connectivity, and wireless connectivity.
  • Customer Focus: Demonstrate excellent customer focus and attention to detail, ensuring that clients receive high-quality support and service.
  • Continuous Learning: Stay up-to-date with the latest technologies and best practices in IT support and maintenance, ensuring that our clients receive the best possible service.
Requirements
  • Technical Skills: Proven experience in Windows 10/11 desktop and Windows Server environments, Microsoft 365 suite, and other IT systems.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze and resolve complex technical issues.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today.

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