Customer Service Assistant

2 days ago


Wollongong, New South Wales, Australia beBeeDiversity Full time $40,000 - $60,000

Job Opportunity

We are seeking a dedicated professional to coordinate daily operations, contribute to team performance and complete administrative duties.

About the Role

  • Coordinate equipment deliveries, transfers, pick-ups, repairs & breakdowns.
  • Support achievement of team KPI's - customer loyalty, sales revenue, safety.
  • Complete various branch administrative tasks - generate hire schedules, invoicing etc.

About You

  • You have excellent communication skills and can thrive in a fast-paced work environment.
  • You enjoy working with others, have intermediate computer skills (MS Word, MS Excel) and previous experience in customer service.
  • Adaptability is key for this role as you will be working in a dynamic environment and need to prioritize tasks effectively.
  • Knowledge or interest in construction/mining/engineering industries is beneficial but not essential.

Benefits

  • Competitive salary and career development opportunities.
  • Flexible working hours (Monday - Friday 7am-3pm or 9am-5pm).
  • Ongoing training and support to help you grow in your role.
  • Paid extra leave program.
  • Discounted hire equipment for personal projects.
  • Employee Assistance Program for confidential counseling and support.
  • Volunteering opportunities through our Foundation.

Why Us?

  • We value diversity, equity and inclusion, and strive to create a workplace culture that empowers everyone to succeed.
  • Our commitment to Reconciliation and promoting gender equality drives our business practices.
  • Safety is at the forefront of everything we do.


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