
Customer Service Assistant
2 days ago
Job Opportunity
We are seeking a dedicated professional to coordinate daily operations, contribute to team performance and complete administrative duties.
About the Role
- Coordinate equipment deliveries, transfers, pick-ups, repairs & breakdowns.
- Support achievement of team KPI's - customer loyalty, sales revenue, safety.
- Complete various branch administrative tasks - generate hire schedules, invoicing etc.
About You
- You have excellent communication skills and can thrive in a fast-paced work environment.
- You enjoy working with others, have intermediate computer skills (MS Word, MS Excel) and previous experience in customer service.
- Adaptability is key for this role as you will be working in a dynamic environment and need to prioritize tasks effectively.
- Knowledge or interest in construction/mining/engineering industries is beneficial but not essential.
Benefits
- Competitive salary and career development opportunities.
- Flexible working hours (Monday - Friday 7am-3pm or 9am-5pm).
- Ongoing training and support to help you grow in your role.
- Paid extra leave program.
- Discounted hire equipment for personal projects.
- Employee Assistance Program for confidential counseling and support.
- Volunteering opportunities through our Foundation.
Why Us?
- We value diversity, equity and inclusion, and strive to create a workplace culture that empowers everyone to succeed.
- Our commitment to Reconciliation and promoting gender equality drives our business practices.
- Safety is at the forefront of everything we do.
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