Financial Solutions Advisor

6 days ago

Brisbane, Queensland, Australia beBeeCareer Full time $98,340 - $126,135
Customer Banking Specialist

Deliver exceptional customer service, build relationships, and provide tailored solutions to customers' financial needs.

Key Responsibilities:
  • Have in-depth conversations with customers about their banking needs, including home loans, business banking, and financial advice.
  • Complete financial health checks to assess customers' financial situations and identify areas for improvement.
  • Provide options for customers through education and demonstration of our in-branch technology and digital banking services.
  • Problem-solve and provide effective solutions while championing our processes and procedures.
Requirements:
  • Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment.
  • Excellent communication skills and the ability to articulate complex financial concepts in a clear and concise manner.
  • The ability to ask the right questions, find solutions, and act with integrity while prioritizing the customer's needs.
  • A genuine interest in building a career with a leading bank and improving the financial well-being of customers.
What We Offer:
  • Opportunities for career growth and development.
  • A collaborative and supportive team environment.
  • Extensive employee benefits and discounts.
Preferred Skills:
  • Aboriginal or Torres Strait Islander heritage is highly valued.

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