High Performance Support Specialist

5 days ago

Townsville, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

Job Description:

We are seeking a highly skilled and motivated Client Services Officer to join our team. As the first point of contact for clients, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors to our premises.

Key Responsibilities:

  • Assist clients with their queries and concerns in a helpful and professional manner
  • Deliver an excellent experience to all clients, employees and guests
  • Assist the administration of the business to run efficiently and professionally
  • Answer and direct telephone calls, book in new clients, organize outgoing couriers, distribute incoming mail and assist in coordination of meeting room bookings
  • Provide administrative support to a range of business stakeholders

Required Skills and Qualifications:

  • Preferably experience in a similar fast-paced senior administration role with strong customer service skills
  • Preferably experience in a front reception role
  • Warm, friendly and professional with a customer service focus
  • Strong attention to detail and excellent written and verbal communication skills
  • Flexible, proactive approach to achieving team and business goals
  • Strong interpersonal skills to build robust working relationships within a dynamic team environment

Benefits:

  • State-of-the-art offices in the CBD
  • Occasional staff social events
  • Friday afternoon drinks
  • Promotion opportunities
  • Opportunity for bonuses depending on performance
  • Wellbeing programs including occasional corporate massages for all staff

Others:

We value diversity and inclusivity in the workplace and encourage applications from candidates with diverse backgrounds and experiences. If you have the skills, curiosity and an adaptable mindset, please do not hesitate to apply.

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