Night Shift Team Leader

1 week ago


Melbourne, Victoria, Australia Australian Unity Full time

About the Role

Australian Unity is seeking an experienced Mental Health Leader to join our community-based team on night shift. This is a permanent full-time opportunity requiring you to work from home across a 24/7 roster supporting the night shift virtual telephone & online health service.

About You

You are an experienced leader who feels confident in the management of a team of 10-15 front line Counsellors and Coaches as part of the Beyond Blue Support Service on night shift. In this role, your night-to-night operational management will include being a clinical and operational escalation point, providing clinical supervision, people management, support with continuous quality improvement projects and audits, and include some front-line service delivery.

Key Responsibilities

  • Lead a team of Counsellors and Coaches on night shift, providing clinical supervision and operational support
  • Manage the day-to-day operations of the night shift team, including clinical and operational escalation points
  • Develop and implement quality improvement projects and audits to ensure high-quality service delivery
  • Provide front-line service delivery as needed

Requirements

  • Minimum 3 years' experience in acute or community mental health
  • Registered with one of the following professional bodies: AHPRA, PACFA, ACA, or AASW/AMHSW
  • Tertiary degree and/or masters in Counselling, Psychology, Social Work, Social Sciences, or Welfare
  • Strong leadership and management skills, with experience in people management and clinical supervision

What's on Offer

  • Overtime allowances and public holiday penalty rates
  • Additional yearly Well-Being, Community & Deep Listening leave days
  • Tailored Mental Health Support through our Employee Assistance Program
  • Employee discounts on Australian Unity Banking products, Private Health and General Insurances
  • Novated Leasing – enjoy a new car whilst salary packaging with Maxxia
  • Travel and Accommodation – car hire, travel insurance and accommodation discounts

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