Customer Experience Manager

7 days ago

Melbourne, Victoria, Australia beBeeHospitality Full time $56,000 - $84,000
Front of House Supervisor Job Description

We are seeking an experienced and passionate Front of House Supervisor to join our management team. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations of the restaurant.

Key Responsibilities:

  • Managing services and ensuring seamless operations of the restaurant
  • Opening and closing of the venue, handling cash transactions
  • Creating and managing weekly staff schedules and forecasting labor costs (we can provide training on this)
  • Ensuring high standards of service are maintained

About Our Team:

We are a dynamic and fun-loving team that values excellent customer service and teamwork. As a Front of House Supervisor, you will have the opportunity to work in a beautiful and well-designed venue, with regular training sessions and tastings.

Requirements:

  • Possess a genuine passion for hospitality and a willingness to learn and grow
  • Excellent communication and leadership skills
  • Current RSA certification or ability to obtain one
  • Ability to remain calm and composed in fast-paced environments

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