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Retail Sales Consultant: Delivering Exceptional Customer Experiences
2 months ago
We are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Telstra. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth through personalized solutions.
Key Responsibilities- Customer Engagement: Build strong relationships with customers, understand their needs, and provide tailored solutions to meet their expectations.
- Sales and Service: Achieve sales targets and provide exceptional customer service, ensuring a positive experience for every customer interaction.
- Product Knowledge: Stay up-to-date with the latest products and services, and use this knowledge to identify opportunities to upsell and cross-sell.
- Team Collaboration: Work closely with colleagues to achieve team goals, share knowledge, and provide support when needed.
- Continuous Learning: Participate in ongoing training and development programs to enhance skills and stay ahead of industry trends.
- Competitive Salary and Benefits: Enjoy a competitive salary and a range of benefits, including discounts on Telstra services and products.
- Opportunities for Growth: Develop your skills and career with ongoing training and development programs.
- Diverse and Inclusive Work Environment: Join a team that values diversity, inclusion, and respect for all employees.
- Customer-Focused: Demonstrate a passion for delivering exceptional customer experiences.
- Communication Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with customers and colleagues.
- Product Knowledge: Strong knowledge of Telstra products and services, with the ability to stay up-to-date with new offerings.
- Team Player: Collaborative and supportive team player, with a willingness to learn and adapt to changing situations.
