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Customer Service Representative
1 month ago
About Telstra
We're an iconic Aussie brand with a global footprint, dedicated to building a connected future for everyone to thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.
Our Retail Store
We're seeking a Retail Consultant to join our team on a Part Time basis. As a Retail Consultant, you'll be passionate about delighting our customers through outstanding customer service. You'll achieve this by providing an exceptional in-store customer journey and empowering customers by identifying the products and services they need to transform their telecommunications experience.
What We Offer
We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities to exclusive discounts across hundreds of brands and partners. Below is a snapshot of just some of the cool things we offer:
- Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
- 30% off Telstra services
- Continuous training from management, to keep enhancing your skills and helping you grow
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
About You
You'll be able to easily build a connection with a variety of new and existing customers. You'll quickly develop customised solutions for customers, drive to reach (and exceed) sales targets and KPIs, and be hungry to learn and grow within the role (and beyond). You'll have experience in a customer-facing role and love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service.
What's Next
After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
In the meantime, find more about life at Telstra
Retail Opportunities at Telstra
We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
