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Customer Service Representative

1 month ago


Albany, Western Australia Telstra Full time

About Telstra

We're an iconic Aussie brand with a global footprint, committed to building a connected future where everyone can thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.

Our Retail Store

We're seeking a Retail Consultant to join our team on a Part Time basis. As a Retail Consultant, you'll be passionate about delighting our customers through outstanding customer service. You'll achieve this by providing an exceptional in-store customer journey and empowering customers by identifying the products and services they need to transform their telecommunications experience.

Key Responsibilities

  • Provide exceptional customer service and support to customers
  • Identify and offer solutions to customers' needs
  • Meet sales targets and KPIs
  • Stay up-to-date with the latest cutting-edge tech and gadgets

About You

  • You're passionate about customer service and have a drive to deliver exceptional results
  • You're able to build strong relationships with customers and colleagues
  • You're hungry to learn and grow within the role and beyond

What We Offer

  • Continuous training and development opportunities
  • Team performance-related commission
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners

How to Apply

Submit your application and our next step will be an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.