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Freight Forwarding Specialist
2 months ago
We are seeking a highly skilled and experienced professional to join our Customer Service team at our head office in Melbourne. As a key member of our team, you will be responsible for processing client orders with precision, ensuring readiness and delivery dates align with air or sea freight requirements.
Key Responsibilities:
- Coordinate shipments with transport partners, shipping lines, and destination representatives.
- Prepare and manage quotations and reporting, including PO tracking.
- Track all international shipments within your client portfolio.
- Collect, analyze, and record essential data.
- Resolve customer issues swiftly and efficiently.
Requirements:
- Strong communication skills and the ability to meet deadlines.
- Extensive knowledge of operational processes, backed by proven experience in a similar role within the Australian freight forwarding market.
- Excellent written and verbal communication skills.
- A proactive, efficient, and organized approach to work.
- Experience with CargoWise (highly beneficial).
- The ability to excel both independently and as part of a team.
- Full Australian working rights.
What We Offer:
- Competitive salary package.
- 2 days of work-from-home flexibility.
- Access to robust infrastructure and resources.
- Comprehensive internal training and development.
- A supportive and stable management team.
About PATH4 Group:
PATH4 Group is a dynamic and rapidly expanding Australian freight forwarding organization making waves in the logistics industry. We pride ourselves on having a strong team culture that prioritizes work-life balance and fosters a supportive and positive work environment.
