Customer Service Representative
3 weeks ago
About Medibank
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
Our goal is to deliver a more tailored, personalised experience, making a real difference to the health of our customers and community.
About the Role
We have an exciting opportunity for a Sales and Customer Service Consultant to join our team in Bunbury, WA. This role will be mostly work from home and virtual.
As a Sales and Customer Service Consultant, you will play a pivotal role in bringing Medibank products and services to your local community. You will be responsible for providing outstanding service to customers, using a range of communication channels, including in-store, phone, and messaging.
About You
- You are a multitasking super star with the ability to apply your knowledge across various channels.
- You thrive on providing great service to the local community, growing and keeping your customer base is critically important to you.
- You are self-motivated and results-focussed, with a strong sense of diligence and attention to detail.
- You possess a cross-set of skills and diversity that equip you to solve a range of standard day-to-day problems.
Why You'll Love It Here
- Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.
- Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
- Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
Imagine Working with Us
We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work.
Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn't a buzzword, it's a reality.
Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/
For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/
We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au.
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