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Administrative Coordinator for Animal Welfare
7 days ago
Join Our Team
We are seeking a dedicated and customer-focused Veterinary Receptionist to join our team at the Brisbane Community Vet Clinic. In this role, you will support the veterinary team in delivering exceptional customer service and care to our clients and their animals.
Responsibilities
You will:
- Respond to incoming calls and inquiries professionally.
- Transfer calls to relevant departments while ensuring accurate information is provided.
- Foster strong relationships with clients through face-to-face interactions and facilitate appointment setting.
- Coordinate patient admissions and discharges, ensuring seamless transitions.
- Verify and reconcile daily register transactions.
- Prepare invoices, documentation, and assist with document management as needed.
- Restock merchandise in the waiting room store.
- Support general administrative duties and maintain a clean and organized reception area.
- Comply with OH&S guidelines to ensure personal safety and well-being.
- Resolve client issues and conflicts effectively.
- Address a range of client inquiries related to AWLQ, adhering to policies and procedures.
What We Offer
We offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, and vet discounts. Most importantly, you'll play a vital role in our lifesaving work, making a meaningful difference every day.
