Parking Operations Manager

5 days ago

Brisbane, Queensland, Australia beBeeParking Full time $63,000 - $89,000

Job Summary

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We are seeking a highly skilled Parking Operations Manager to oversee the daily operations of our car park. This is a key role that requires exceptional leadership and customer service skills.

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The successful candidate will be responsible for managing a small team, ensuring the highest level of parking efficiency and customer satisfaction. Key responsibilities include:

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  • Manage Day-to-Day Operations

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    The Parking Operations Manager will be responsible for overseeing all aspects of car park operations, including curb-side and ground transport areas. This will involve managing rosters, personnel, facilities, and equipment to meet operational needs.

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  • Lead a Team to Achieve High Standards

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    The successful candidate will lead a small team to achieve high standards in customer service and overall car park performance. This will involve coaching, mentoring, and developing team members to ensure they have the necessary skills and knowledge to perform their roles effectively.

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  • Deliver Quality Service to Customers and Stakeholders

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    The Parking Operations Manager will be responsible for delivering quality service to customers and stakeholders through effective management. This will involve resolving customer complaints and issues in a timely and professional manner.

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  • Recruit and Train New Staff

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    The successful candidate will be responsible for recruiting and training new staff to ensure seamless operations. This will involve working closely with HR to identify suitable candidates and providing comprehensive training to ensure they are equipped to perform their roles effectively.

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    • Key Skills and Qualifications

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      To be successful in this role, you will need:

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      • Customer Service Experience

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        A minimum of 2 years' experience in a retail environment providing customer service.

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      • Leadership Skills

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        Demonstrated leadership skills and genuine passion for delivering excellent customer experiences.

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      • Good Computer Literacy

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        Good computer literacy skills, proficiency in Microsoft Office, and full Driver's licence.

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      Benefits

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      We offer a range of benefits to our employees, including uniforms, training, and free parking when working.

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      Why Join Our Team?

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      We value diversity and inclusivity and believe that everyone has something unique to offer. If you're passionate about making a positive impact in your community, we'd love to hear from you.

      "]],

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