Strategic Change Manager

7 days ago

Canberra, ACT, Australia beBeeChange Full time $180,000 - $220,000

Job Summary

We seek a Strategic Change Manager to govern and optimize integrated change management processes across multiple service towers and suppliers.

  • Lead end-to-end change management process across all service domains and vendors.
  • E nsure adherence to standardized change policies, procedures, and SLAs.
  • Chair regular Change Advisory Board (CAB) and Emergency CAB (ECAB) meetings.
  • Facilitate decision-making for high-impact or emergency changes, ensuring alignment with business priorities.
  • Review and assess high-risk, complex, or cross-supplier changes for readiness, impact, and risk mitigation.
  • Collaborate with stakeholders to validate change plans and rollback strategies.
  • Track and analyze change success rates, trends, and compliance metrics across suppliers.
  • Identify opportunities for automation, process improvement, and service enhancement.

Key Requirements

  • Proven experience as an ITSM Consultant or Change Manager, with a strong track record in leading change initiatives across government, utilities, and healthcare sectors.
  • Deep understanding of ITIL-based frameworks, with the ability to align change processes to strategic business goals.
  • Skilled in facilitating cross-functional collaboration, driving operational efficiency, and implementing sustainable improvements.
  • Strong analytical and communication skills, with the ability to influence senior stakeholders and navigate complex environments.

Certifications

  • ITILv3 (or ITIL4 preferred)
  • Prince2
  • Security Clearance: NV1 (mandatory)

Benefits

  • Flexible work arrangements provide support for maintaining a healthy work-life balance.
  • Career growth is at the heart of our mission, with programs crafted to explore diverse opportunities.
  • Professional development through certifications in AWS and Microsoft Azure technologies.

About Us

We are a global business and technology transformation partner. We help organizations transition to a digital and sustainable world, unlocking the value of technology to address business needs.

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