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Internal Sales Support Associate

2 months ago

Melrose Park, Australia Beacon Lighting Full time

About the Role

As a Sales Support Associate at Beacon Lighting, you will be based at our Commercial Office and report to the Office Manager. Your primary responsibilities will include handling incoming sales inquiries, processing customer orders, maintaining stock levels, and organizing customer deliveries and administration.

About You

We are seeking a highly organized and customer-focused individual who possesses excellent communication skills and a proven track record in delivering exceptional customer service. You will have previous internal sales experience and enjoy working within a team environment.

Key Responsibilities

  • Handle incoming sales inquiries and respond to customer queries in a timely and professional manner.
  • Process customer orders and maintain accurate records of sales and inventory.
  • Organize and coordinate customer deliveries and administration tasks.
  • Collaborate with the sales team to achieve sales targets and provide exceptional customer service.
  • Develop and maintain strong relationships with customers and internal stakeholders.

Benefits

In return for your hard work and dedication, you will receive a competitive salary package, incentive schemes, and great benefits such as team member discounts and paid birthday leave (qualifying periods apply). You will also have opportunities for career advancement and professional development within our national business.