Career Opportunities
2 weeks ago
Unforgettable Guest Experiences
We craft exceptional experiences for millions of travelers worldwide.
As a Guest Experience Host, you will meet new people, deliver outstanding customer service and make their vacation dreams come true.
We foster growth and development for our people by articulating the benefits of traveling within our community. Our sales teams shine when they establish rapport with customers and provide seamless transitions through check-in processes.
To succeed in this role, you must be a genuine advocate for customer service, an excellent communicator, enthusiastic and self-motivated. You should have immaculate presentation standards, high computer literacy, problem-solving abilities and flexible scheduling capabilities, including nights, weekends, public and school holidays.
Our team delivers excellence, takes time to have fun, celebrates together and supports one another. Join us and build a career where memories start with you.
Key Responsibilities:
- Meet and greet guests, ensuring a warm welcome to our resort
- Deliver exceptional customer service, resolving issues promptly and efficiently
- Provide guidance on resort facilities and services, exceeding guest expectations
- Work collaboratively with colleagues to achieve sales targets and ensure seamless transitions through check-in processes
- Maintain accurate records, adhere to company policies and procedures
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