Community Operations Coordinator
3 weeks ago
About the Role
We are seeking an experienced Community Operations Coordinator to join our team at Aveo. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations and administration of our community.
Key Responsibilities
- Provide exceptional customer service to residents and their queries and requests
- Effectively handle minor concerns from residents with a solutions-based attitude
- Complete a wide range of administrative tasks including issuing work orders, processing invoices and updating resident information
- Liaise with internal and external staff members, contractors and visitors
- Assist the Community Business Manager with annual budgeting, committee meetings and minute-taking
- Complete scheduled compliance and auditing items
- Ensure the overall culture and operations of the community is smooth and harmonious
What We Offer
- Paid Parental Leave and Purchased Annual Leave options
- Two (2) additional 'All About Me' leave days per calendar year
- Annual salary reviews and annual bonus incentive scheme
- Employee Referral Program and Employee Assistance Program
- Discounts to Health Insurance and Retail & Leisure partner providers
- Opportunities for further career progression (develop into a Community Manager and beyond)
- Be part of a friendly and supportive team in a caring retirement living community
- Opportunity to take part in Aveo Learning & Development courses to develop your professional skills
About Us
Aveo is a leader in retirement living, with 30 years' experience. We provide the stability and confidence to try new things and keep innovating. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across diverse communities nationwide. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.
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