Community Operations Coordinator

3 weeks ago


Southport, Australia Aveo Full time

About the Role

We are seeking an experienced Community Operations Coordinator to join our team at Aveo. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations and administration of our community.

Key Responsibilities

  • Provide exceptional customer service to residents and their queries and requests
  • Effectively handle minor concerns from residents with a solutions-based attitude
  • Complete a wide range of administrative tasks including issuing work orders, processing invoices and updating resident information
  • Liaise with internal and external staff members, contractors and visitors
  • Assist the Community Business Manager with annual budgeting, committee meetings and minute-taking
  • Complete scheduled compliance and auditing items
  • Ensure the overall culture and operations of the community is smooth and harmonious

What We Offer

  • Paid Parental Leave and Purchased Annual Leave options
  • Two (2) additional 'All About Me' leave days per calendar year
  • Annual salary reviews and annual bonus incentive scheme
  • Employee Referral Program and Employee Assistance Program
  • Discounts to Health Insurance and Retail & Leisure partner providers
  • Opportunities for further career progression (develop into a Community Manager and beyond)
  • Be part of a friendly and supportive team in a caring retirement living community
  • Opportunity to take part in Aveo Learning & Development courses to develop your professional skills

About Us

Aveo is a leader in retirement living, with 30 years' experience. We provide the stability and confidence to try new things and keep innovating. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across diverse communities nationwide. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.


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