Career Opportunities

2 days ago

Canberra, ACT, Australia beBeeSpecialist Full time $120,000 - $140,000
Technical Specialist Role Overview

We are seeking a skilled Technical Specialist to support our Case Management teams in providing up-to-date technical guidance on compensation payment schemes and claims administration under the Safety, Rehabilitation and Compensation Act (SRC Act).

This role operates in a customer-centric environment that focuses on proactive management of claims. As a Technical Specialist, you will provide technical advice to Case Managers, proactively manage litigated matters for self-insured licensees under the SRC Act, and maintain strong collaborative relationships with internal and external stakeholders.

Key Responsibilities
  • Provide technical advice support to claims teams about the claims management process in line with SRC Act.
  • Offer timely and appropriate instructions to panel legal firms in litigated matters.
  • Build and maintain strong collaborative relationships with internal and external stakeholders.
  • Prepare monthly reports outlining trends, decision outcomes, and feedback for the Claims Operations team.
  • Proactively identify and support improvement in any potential reputational risks in the Tribunal through management of litigated matters.
Requirements
  • Extensive experience in Workers Compensation.
  • Thorough understanding of the SRC Act.
  • Strong experience interpreting and working in legislation and insurance schemes.
  • Legal or internal review experience.
  • Effective decision-making and time management skills.
  • Superior written and verbal communication, and leadership skills.
  • Problem-solving and strategic thinking skills.
  • Experience in managing relationships and competing stakeholder priorities.
  • Experience in coaching and supporting others.
About Us

We are an equal opportunity employer committed to maintaining a workplace where everyone feels valued and respected. We offer a range of benefits including career opportunities, flexibility, corporate wellbeing program, access to discounts, comprehensive learning and development support, and recognition rewards.

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