RTO Support Specialist

3 days ago

Australia beBeeAdministration Full time $55,000 - $81,000
Job Description

The Role:

Our organization is seeking an experienced RTO Administration Officer to join our team. The successful candidate will play a key role in supporting the administration team with daily operations for our learning program.

Key Responsibilities Include:

  • General RTO administration duties as required, such as data entry of attendance and outcomes, student mailouts and processing, maintaining student records
  • Enrolment of new students and registrations - conduct learner assessments and one on one interviews
  • Answer incoming calls and announce/transfer to relevant staff member
  • Coordinating with staff on training requirements
  • Answer general enquiries about training courses & workshops
  • Register participants for meetings/events/excursions and conduct reminder calls to confirm participation

Additional Responsibilities:

  • Ensure hand-outs/resources are available for training including photocopying, laminating and binding of resources
  • Preparation of certificates of attendance for participants
  • Attendee name tags and registration sheets
  • Attend meetings/events as required (i.e. staff meetings, planning days, etc)
Required Skills and Qualifications

We are looking for someone with:

  • Demonstrated experience working in a fast paced and complex environment with a sound understanding of Training and Assessment requirements
  • Experience with Axcelerate LMS, Wisenet or Catapult
  • Demonstrated knowledge and understanding of the VET Quality Framework
  • Demonstrated organisational, project management and administrative skills including the ability to prioritise tasks and meet deadlines
  • Ability to maintain composure, balance workload and conflicting priorities and effectively handle difficult situations
  • Ability to develop and maintain effective relationships, alliances and networks within the organisation and community and other relevant stakeholders
What it means to work at 3Bridges?

Our culture has been formed with a community spirit and passion to give back. We inspire and encourage our people to be the best they can be through ongoing training, career opportunities and success as a valued team member.

We welcome your unique contributions through your experiences, culture, opinions, ethnicity, gender identity and all that makes you an individual.

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