Sales Team Associate

2 months ago


Hoppers Crossing, Victoria, Australia The Good Guys Full time

About Our Company

The Good Guys is a leading retailer in the Australian market, driven by a purpose to help families live better for less. With a strong presence across the country, we have a team of over 3,500 employees working together to deliver exceptional customer experiences.

Our Mission

We strive to be Australia's strongest growing total home solutions electrical retailer, building on our heritage since 1952. Our goal is to provide our customers with the best possible service, products, and solutions to meet their needs.

Why Work with Us?

  • We have a supportive and inclusive team environment that fosters growth and development.
  • We offer a competitive salary package, a leading commission structure for sales positions, and generous team member discounts across The Good Guys and JB Hi-Fi.
  • You will work with exciting, industry-leading products and brands from Apple to Dyson, Samsung, Nespresso, Weber, and more.
  • We support vulnerable members of our community through our 'Doing Good' and 'Helping Hands' workplace giving programs.
  • You will have access to ongoing training and development opportunities from day one.
  • We offer fantastic long-term career opportunities across the broader The Good Guys/JB Hi-Fi group.

The Role

As a Sales Team Member, you will contribute to profitable sales growth by meeting sales targets and delivering a great customer experience. Your key responsibilities will include:

  • Delivering exceptional and consistent customer service.
  • Delivering quality, profitable sales according to an established budget.
  • Working collaboratively as part of a team to deliver great customer service and answer any queries.
  • Ensuring all visual merchandise is presented to a quality standard.
  • Monitoring and assisting with web orders that come through to store, including picking stock, wrapping it, and organizing delivery in a timely manner.

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